Motivational feedback
In this training, you will learn how to address employees regarding what is going well and what needs improvement. Not only on a day-to-day basis but also in challenging moments. You provide clear messages in such a way that employees themselves think and look for solutions. This is beneficial for you and also good for your employees. You avoid demotivation, ensure a lasting effect, and can continue working together harmoniously.
You will learn how to conduct conversations when employees are unwilling to cooperate or when they don't understand your problem. You will discover how to manage, despite having empathy for your employees' situations. You will learn to approach conversations consciously and more effectively, even in situations where you currently see no way out.
Target audience
Do you recognize this?
- I am not always good at giving feedback.
- I want to approach difficult situations more consciously and effectively.
- I want to conduct conversations more targeted and positively.
- My approach may not always be the best.
- I want to improve my ability to handle difficult and challenging conversations.
What do you learn?
The impact after the training:
- You provide positive and constructive feedback according to best practices.
- Your employees better understand what you want and why.
- You avoid pointless arguments.
- You can better handle personal situations.
- Your employees feel heard.
- You maintain focus and momentum in every conversation.
- You achieve what you set out to achieve.
- You are more confident and relaxed during conversations.
Working with your own examples
During the training, you will work with situations and examples from your own practice. This means that by the end of the training, you will have gained a wealth of concrete solutions, tips, and tricks.
Motivational leadership & coaching
If you want to learn more extensively about coaching and managing employees and teams, you can enroll in the three-day training Motivational leadership & coaching.
tweetakt ?
★ Creating impact
Learning and development is no coincidence. Our approach guarantees maximum effect.
★ Extensive customization
Each programme is tailor-made to meet your objectives and practice.
★ Driven by growth
Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
★ Strong trainers
Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
Programme
From 'yes-but' to a real conversation
When you address an employee about something, there's a risk they immediately go on the defensive. Before you know it, you're stuck in a 'yes-but' cycle. Things are denied, it wasn't all that clear, and other colleagues and circumstances also played a role. How do you avoid these discussions so you can have an open and constructive conversation?
- From behavior to effect.
- Expressing clear expectations.
- Reversing responsibilities.
Working based on gut feeling or signals
In some cases, you may not have concrete facts to present. Your gut feeling tells you that something is amiss, even if you don't have solid evidence. Or you may not immediately know what the issue is or what could be improved. What do you do with that? And what do you do with information or opinions you've heard from other colleagues or external sources?
- Moving away from burden of proof.
- Working with signals from others.
- Putting your own issue on the table.
Dealing with resistance and emotions
You've thoroughly prepared your conversation, and then it goes completely different than expected. Your employee really doesn't want to cooperate, or the conversation becomes emotional or unreasonable. Before you know it, you lose focus in the conversation, or it's mainly about others' responsibility. In this section, you will learn how to hold your ground in the most challenging moments.
- Maintaining focus in a conversation.
- Using resistance as the starting point for a productive conversation.
- Addressing your own sensitivities and emotions.
When things go wrong
When you handle conversations well, you can resolve many issues with the previous tips. However, sometimes there's more to it. What do you do when the other person doesn't adhere to the agreements? Or when it's about the competence or basic attitude of your employee? By escalating or de-escalating conversations, you ensure that the conversation addresses what it needs to.
- Choosing the right approach.
- Escalating conversations.
- Daring to assert yourself.
Getting to work with your own practice
During the training, you will work with situations and examples from your own practice. This means that by the end, you will have received concrete solutions and tools.
tweetakt ?
★ Creating impact
Learning and development is no coincidence. Our approach guarantees maximum effect.
★ Extensive customization
Each programme is tailor-made to meet your objectives and practice.
★ Driven by growth
Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
★ Strong trainers
Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
Your learning journey
During each programme, you work with your own cases, questions and examples. So you will really be able to apply what you learn during the course.
At the start
Understanding your needs and daily practice is crucial for a tailor-made learning journey. A couple of weeks before the training, you receive a short survey and a brief assignment.
Captivating and inspiring
Courses are to the point, dynamic and interactive. You work with your own challenges, needs and questions all the time.
To the point
Theory, tips and tricks are immediately applicable. You practice until you fully grasp and can apply what you have learned.
Packed with extras
This programme comes with a digital campus where you'll discover extra tips, material, exercises and inspiration.
Real change
You conclude the training with a personal action plan. We trigger and help you to transfer what you have learned to your daily reality. Your trainer is available for any related questions you might have, up to six months after the training.
tweetakt ?
★ Creating impact
Learning and development is no coincidence. Our approach guarantees maximum effect.
★ Extensive customization
Each programme is tailor-made to meet your objectives and practice.
★ Driven by growth
Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
★ Strong trainers
Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
Tailor-made training
Each training is redesigned to fit your specific needs, context and questions participants may have.
Together at the start
During an initial intake interview we investigate exactly what learning goals you want to achieve. And what participants need to learn. In collaboration with you, we choose the approach and program that fits best.
Blended learning journeys
Training and application is key. This programme comes with a digital campus with extra tips, material, exercises and inspiration.
Follow-up and transfer
Each programme comes with opportunities you can use to maximize the transfer and learning effect after the training.
Discounts and reductions
Would you like to make use of the 'KMO-portefeuille'? Contact us for more information about the possibilities.
Organizations in healthcare, the public sector, social profit and not-for-profit can count on a 25% discount.
Want to know more?
Contact us with your request. Or schedule an intake interview without any obligation.
tweetakt ?
★ Creating impact
Learning and development is no coincidence. Our approach guarantees maximum effect.
★ Extensive customization
Each programme is tailor-made to meet your objectives and practice.
★ Driven by growth
Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
★ Strong trainers
Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
