Dealing with resistance

Learn to deal with resistance.
One-day workshop.
Available as customized in-company training.

  • Handle resistance constructively and positively.
  • Don't get distracted by emotional or unreasonable arguments.
  • Use resistance as a catalyst for increased engagement.
  • Achieve desired results more quickly.
  • Both in individual and group settings.
  • Dealing with resistance

     

    In this training, you will discover how to better handle resistance, enabling you to make progress and ensure others feel genuinely heard. This leads to increased understanding and engagement on both sides.

    You will learn to address resistance in a positive and effective manner, maintaining your authority while showing genuine interest in others. You will explore how resistance can be an opportunity to deepen discussions and learn strategies for achieving this in both individual conversations and group settings.
     

    Something for you?

    This programme is designed for anyone who:

    • struggles with colleagues who constantly say "yes, but."
    • feels endless discussions consume a lot of their time.
    • either gives in too quickly or pushes too hard.
    • finds it difficult to make progress when faced with resistance in a group.
    • wants to handle resistance better and more efficiently.
       

    What will you learn?

    After completing the program, you:

    • can transform resistance into engagement.
    • keep group discussions focused and productive.
    • avoid a negative dynamic.
    • ensure that others feel truly heard.
    • can stand your ground in challenging situations.
    • can manage informal leaders effectively.
    • prevent silent resistance and black sheep.
       

    Practicing with your own examples

    During the training, you will practice with situations and examples from your own practice. This means that you will receive concrete solutions and tools for all the challenges you are facing.

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      

  • Programme

     

    Dealing with resistance

    You're not done explaining, and there comes the first comment: "That doesn't seem like a good idea at all." Or: "This never works!" If you're not careful, you can get stuck in a back-and-forth argument. By effectively capturing and discussing resistance, you involve everyone and facilitate a meaningful, substantive discussion. Without compromising on what you consider important.

    • Recognizing different types of resistance and choosing the appropriate approach.
    • Taking the right step at the right time.
    • Listening is different from conceding.
       

    Ensuring that others feel heard

    Blocking resistance causes others to disengage or simply nod along while continuing to do as they please. It is therefore beneficial to create space for resistance and explore its underlying causes. This should be done with genuine interest, but without relinquishing control.

    • Truly listening.
    • Investigating what is going on.
    • Slowing down without wasting time.
       

    Holding onto what you consider important

    Listening to the other person does not mean that you should simply give in to resistance. However, it is crucial to take action and address it. That's why it's important to clearly express where you stand and engage with the objections raised by the other person.

    • Positively stating your own standpoint.
    • Being aware of your own feelings.
    • Choosing the right step and seeking engagement.
       

    Resistance to change

    If all goes well, you will be able to transform resistance into engagement. However, there are times when it feels like you're stuck in one place. Discussions keep resurfacing, and concerns persistently reappear. This often happens during times of change. By flipping your approach, you can break that cycle and make real progress.

    • Working with a dual track.
    • Reversing responsibilities.
    • Making decisions differently.
       

    Dealing with resistance in a group

    Resistance in a group setting can be even more challenging. You need to maintain your position while ensuring that everyone feels heard. Additionally, you want to prevent the discussion from being dominated by those who speak the loudest and avoid losing participants along the way. This can be achieved by keeping everyone on board and consciously leveraging your authority.

    • Transitioning from leading to guiding and vice versa.
    • Managing informal leaders.
    • Ensuring that others feel heard.
       

    Addressing disruptive behavior

    Dealing with a colleague who constantly walks in and out to answer phone calls, two participants who continue to talk among themselves, or someone who constantly demands attention. Ignoring such behavior can undermine your position, and having to act like a kindergarten teacher is not pleasant either. With the right approach, you can strengthen your position and maintain good rapport with the group.

    • Choosing the right approach.
    • Setting boundaries with care.
    • Avoiding black sheep.
       

    Generating buy-in

    Persuasion and dealing with resistance are two sides of the same coin. That's why you can integrate this training with themes from the training 'Generating buy-in'.

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      

  • Your learning journey
     

    During each programme, you work with your own cases, questions and examples. So you will really be able to apply what you learn during the course.
     

    At the start

    Understanding your needs and daily practice is crucial for a tailor-made learning journey. A couple of weeks before the training, you receive a short survey and a brief assignment.
     

    Captivating and inspiring

    Courses are to the point, dynamic and interactive. You work with your own challenges, needs and questions all the time.
     

    To the point

    Theory, tips and tricks are immediately applicable. You practice until you fully grasp and can apply what you have learned.
     

    Packed with extras

    This programme comes with a digital campus where you'll discover extra tips, material, exercises and inspiration.
     

    Real change

    You conclude the training with a personal action plan. We trigger and help you to transfer what you have learned to your daily reality. Your trainer is available for any related questions you might have, up to six months after the training.

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      

  • Tailor-made training
     

    Each training is redesigned to fit your specific needs, context and questions participants may have.
     

    Together at the start

    During an initial intake interview we investigate exactly what learning goals you want to achieve. And what participants need to learn. In collaboration with you, we choose the approach and program that fits best.
     

    Blended learning journeys

    Training and application is key. This programme comes with a digital campus with extra tips, material, exercises and inspiration.
     

    Follow-up and transfer

    Each programme comes with opportunities you can use to maximize the transfer and learning effect after the training.
     

    Discounts and reductions

    Would you like to make use of the 'KMO-portefeuille'? Contact us for more information about the possibilities.

    Organizations in healthcare, the public sector, social profit and not-for-profit can count on a 25% discount.
     

    Want to know more?

    Contact us with your request. Or schedule an intake interview without any obligation.
     

    Contact us  Plan an intake

      

    tweetakt ?

     

    ★ Creating impact

    Learning and development is no coincidence. Our approach guarantees maximum effect.
     

    ★ Extensive customization

    Each programme is tailor-made to meet your objectives and practice.
     

    ★ Driven by growth

    Tweetakt sets people and teams in motion. In an engaging, energetic and inspiring way.
     

    ★ Strong trainers

    Great programmes deserve the best trainers. Tweetakt guarantees you trainers and coaches with extensive experience and expertise.
     

    Contact us    Plan an intake

      

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